1. Acceptance of Terms

Welcome to Ojivée Beauty. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Service

Ojivée Beauty is an e-commerce platform that offers high-quality cosmetic products designed for women of color. We provide online shopping, customer support, and related services through our website.

3. User Accounts

To access certain features, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Orders and Payments

4.1 Order Process

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders at our discretion
• Prices are subject to change without notice
• Order confirmation does not guarantee product availability

4.2 Payment Terms

• Payment is due at the time of order
• We accept debit cards and other specified payment methods
• All prices are inclusive of applicable taxes
• Payment processing is handled by secure third-party providers

5. Shipping and Delivery

• Delivery times are estimates and not guaranteed.
• Shipping costs are calculated at checkout.
• International shipping may be subject to customs duties and taxes.

6. Returns and Refunds

Our return policy includes the following terms:

• Returns must be initiated within 48 hours of delivery
• Products must be unused and in original packaging
• Custom or personalized items are non-returnable
• Return shipping costs may apply
• Refunds will be processed to the original payment method
• Processing time for refunds is 5-10 business days

7. Product Information and Availability

We strive to provide accurate product information, but we do not warrant that product descriptions, prices, or other content is accurate, complete, or error-free. Colors shown in product images may vary due to monitor settings and photography lighting.

8. Prohibited Uses

You may not use our service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code

9. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Ojivée Beauty or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. User-Generated Content

By submitting content (reviews, comments, photos) to our website, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and distribute such content. You represent that you own or have the necessary rights to grant this license.

11. Disclaimers and Limitations of Liability

Our services are provided “as is” without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We shall not be liable for any indirect, incidental, special, or consequential damages.

12. Indemnification

You agree to indemnify and hold harmless Ojivée Beauty, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

13. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page. Your continued use of our services after any changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: admin@ojive.com
• Phone: +234 0704 393 465